Investor Services Supervisor - New York

The Investor Services supervisor is an important and integral part of the Gen II operations team. It requires thorough attention to details and precise work in a fast-paced, deadline driven environment. The candidate will primarily be responsible for overseeing deliverables of the Investor Services functions to the Gen II client teams.
Primary Duties Include:
  • Review and process investor documentations (subscription documents, partner transfers, name changes, contact and wire instruction updates)
  • Ensure the day-to-day maintenance of investor records across multiple internal and external systems are accurately kept up to date
  • Oversee the processing and dissemination of investor correspondence (capital call, distribution, partner capital statement and other sponsor communications) across various investor portal platforms
  • Track incoming capital call wires and review capital distributions payments across various client accounts for accuracy
  • Monitor cash transactions daily for various client accounts
  • Participate in special projects
  • Liaise with the client service team to ensure efficient and excellent client service experience for Gen II’s sponsors
  • Ensure deliverables are executed in line with Gen II best practices, policies and procedures
 Job Requirements, Skills, Education and Experience:
  • Bachelor’s degree in Business Administration (concentrations in Accounting, Finance or Economics a plus)
  • 3-4 years’ experience in the financial services Industry
  • Private Equity or Hedge Fund Investor Services background
  • Experience with Investor Portals (Intralinks/Investment Café/SunGard DX)
  • Demonstrate strong customer service/client relationship skills
  • Ability to manage multiple tasks and projects with differing deadlines
  • Impeccable attention to details
  • Excellent verbal and written communications
 What We Offer
  • A challenging and rewarding role in a fast growing organization
  • Opportunities for personal and professional career development
  • Great working environment, competitive salary and benefits
  • Opportunity to be part of an industry leading team known for service excellence
About The Company:
Gen II Fund Services, LLC is the largest independent, U.S. based, private equity fund administrator, covering over $275B of private capital and reporting to over 10,000 LPs on behalf of our clients. Gen II offers private equity firms the best-in-class combination of people, process and technology, enabling GPs to most effectively manage their operational infrastructure, financial reporting and investor communications. The Gen II team is the most experienced and longest tenured team in the private equity fund administration industry, with broad expertise across buyout, infrastructure, energy, credit, real estate, co-investment, hybrid funds, fund of funds, feeder funds, venture capital, and managed accounts.
Key Facts:
  • Administering over $275B in assets
  • Servicing nearly every significant investor in the asset class
  • Institutional grade infrastructure and SSAE 18 (SOC-1, Type 2) certification, ensuring confidence in our processes and operating model
  • The most experienced and best performing team in the industry 
 All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States.